Purrfick-4-Paws Dog, Cat and Small Animal Services for Bannerbrook Park

Service Details

INITIAL HOME VISIT

Before you make your first booking I will visit you in your home to introduce myself, answer any questions you might have, take some basic information from you and, importantly, to meet and greet your pet(s). During this visit we will hopefully get to know one another and will be able to discuss your requirements.

The purpose of this free, no obligation consultation is for you to confirm that you are happy to trust me with your pet(s) and for me to find out the important things about your pet(s) that will let us both decide exactly which of the services I can provide would be the most appropriate for you.

Should you decide that you are interested in making a booking with me I will prepare a written quotation for the services we have discussed.

If you are happy with the quotation I will ask for a small deposit from you and will then provide you with a Booking Form, a detailed Service Agreement and a copy of the Policies and Procedures that I operate to as a certified member of the National Association of Registered Pet Sitters and Dog Walkers (NarpsUK).

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My DOG WALKING SERVICE is different from Dog Walking offered by other companies in that I only walk dogs individually or in pairs from the same house. As I live in Bannerbrook Park myself your dog´s walk will start the moment we leave your house and your dog will not be subjected to extended periods of time in a cage in the back of a van before and after each walk

In this way I can ensure that not only does your dog get the one-to-one attention it deserves but also that it gets the type and level of exercise it needs in a safe and environmentally aware manner.

Each session is either 30 minutes or 60 minutes in length and two sessions can be booked for the same day (morning & evening).

What I do during my visit is:

  • get your furry friend ready for its walk
  • make sure your house is locked when I leave with him/her
  • take your dog to a open area for a good run on or off the lead depending on your requirements
  • take your dog for a short walk in a different area with lots of nice smells to sniff out in order to have fun
  • on arrival back at your home I will clean up muddy paws and give your dog a brush
  • I'll make sure that there is fresh water and a meal if needed
  • I'll then provide a little more fuss as a positive reinforcement of my visit
  • finally I'll make sure your dog is happy, then
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • tidy and clean the kitchen/utility room areas used for dealing with your dogs' bowls.

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POP IN SERVICES

My LUNCH TIME POP IN SERVICE FOR DOGS is designed to give your dog a break, some exercise and some fuss during a15 minutes visit at lunchtime each day.

What I do during my daily visits is:

  • on arrival each lunch time I'll carry out the security checks inside your house that you have requested
  • I´ll check to make sure that your dog is safe and well
  • I'll feed him/her (if requested) and give him/her some well deserved fuss time
  • Let him/her out for a break in the garden (if he is allowed) if not I´ll give him a quick 5 minute walk on his lead
  • I 'll deal with any little messages before making sure your dog has clean water
  • Finally I'll make sure he/she is happy, then
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • tidy and clean the kitchen/utility room areas used for dealing with your dog's bowls.

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LUNCH TIME POP IN SERVICE FOR PUPPIES AND KITTENS comprises

What I do during my daily visit is:

  • on arrival each lunch time I'll carry out the security checks inside your house that you have requested
  • I´ll check to make sure that Mum and her puppies/kittens are safe and well
  • I 'll deal with any little messages before making sure they have clean water
  • I'll feed mum if needed and give her some well deserved fuss time
  • Let her out for a break in the garden (if she is allowed)
  • Only when the puppies or kittens are over 4 weeks old will I handle them (because during the first 4 weeks puppies/kittens need to bond with their mum)
  • When puppies or kittens reach 4 weeks I´ll feed them
  • Finally I'll make sure mum and puppies/kittens are happy, then
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • tidy and clean the kitchen/utility room areas used for dealing with your dog or cats' bowls. 

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My POP IN SERVICE FOR CATS comprises two visits per day, one in the morning and again in the evening, every day of your absence from home.

You choose the total duration of my visits each day – 60 minutes or 30 minutes - the amount of time chosen being determined by how many cats you have and how much fuss you want your furry friends to have whilst you are not home to give it them yourself.

What I do during my daily visits is:

  • on arrival in the morning, turn house lights off and open curtains, as agreed with you
  • spend some time talking to and fussing your furry friends whilst I wash water and food bowls and replenish them with fresh food and water - ensuring of course that each cat receives their food in the bowl and place they are used to.
  • carry out the security checks inside your house that you have requested, at the same time checking to make sure that your cats have not left any little messages for you (cleaning up of course if necessary)
  • deal with litter trays - these will be emptied and refilled daily
  • now its play time – which is when I´ll fuss and play with your cats, brush them and generally try to ensure that they are as happy as possible whilst you are away from them
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • water your house plants as agreed
    • tidy and clean the kitchen/utility room areas used for dealing with your cats' bowls.
  • in the evening, as well as ensuring that your furry friends are safe, well and happy I´ll turn the house lights on and draw curtains as agreed, before sending you a report on the days activities and some pictures.
  • On my last day, should you want me to, I will stock up your fridge with basics from the local Spar for your return home, and ensure everything is left exactly as I found it before I leave.

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 My POP IN SERVICE FOR SMALL ANIMALS comprises one visit per day, every day of your absence from home.

You can choose a visit of 60 minutes or 30 minutes, the visit duration being determined by how many small animals you have and how much fuss you want them to have whilst you are not home to give it to them yourself.

What I do during my daily visits is:

  • on arrival each day I will carry out the security checks inside your house that you have requested
  • I will spend some time giving your furry friends some fuss and time out of the cage/hutch, possibly outside in the garden if agreed by you.
  • I will then clean their cage and change bedding when needed
  • I will then brush your furry friends before returning them to their hut/cage
  • Finally I´ll feed them and give them fresh water before leaving them for the night
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • water your house plants as agreed
    • tidy and clean the kitchen/utility room areas used for dealing with your pet's bowls.
  • On my last day, should you want me to, I will stock up your fridge with basics from the local Spar for your return home, and ensure everything is left exactly as I found it before I leave.
  • Once you are home and happily reunited with your furry friends your keys will be returned.

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My SITTING IN SERVICE FOR DOGS, CATS & SMALL ANIMALS is a local, responsive service for Bannerbrook Pet Owners who need to be away from home for a short while. Whilst you are away I´ll stay in your house overnight with your dog(s), cat(s) and small animals and I´ll visit them several times during the following day.

You choose the nights you need the service and leave the rest to me.

What I do during my visit is:
  • on arrival I will make sure your house and furry friend(s) are secure and happy
  • I´ll then make sure there are no little messages for you anywhere in the house before spending some time giving your furry friend a fuss.
  • I´ll then feed and give clean water to your pet(s)
  • about an hour later I´ll take dog(s) for a 30 minute walk either in the open space or somewhere with lots of nice smells to be sniffed out and maybe some new friends to be met
  • Once back home I'll clean muddy paws and brush your dog(s)
  • Whilst your pet(s) are relaxing and Zzzzing I'll clean the kitchen/utility room, water your plants put your post where you have specified
  • In the morning I'll feed your cats and small animals then take your dog(s) for another 30 minute walk using a different route from the previous evening.
  • on arrival back at your home I will clean up muddy paws and give your dog a brush
  • I'll make sure that there is fresh water and then provide a little more fuss for all your pets as a positive reinforcement of my visit
  • finally I'll make sure your pet is happy, then
  • before leaving I´ll
    • write you a visit report and send you a photo
    • check that all your doors and windows are securely closed,
    • tidy and clean the kitchen/utility room areas used for dealing with your pet's bowls.
  • If the Sitting In Service is for more than one night I will pop back to your house several times during the day to check up on your pet(s).
  • Once you are home and happily reunited with your furry friends your keys will be returned.
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    My VET VISIT SERVICE is intended to ensure that your pet(s) does not miss an important appointment with the vet or grooming parlour because you are unavailable at the required time. This service is also able to deal with sudden illness or accident to your pet.

    The service is available to existing clients who have signed a Veterinary Release Form and for whom I hold a key (in the case of your not being home at the required time). The service includes the following :
  • At the agreed time I will come to your house to collect your pet(s)
  • As previously agreed your pet will be transported in its own cage, a cage that I supply or on a lead
  • Your pet will be taken to the agreed destination in time for its appointment
  • I will take notes of the visit including, for example, tests conducted, diagnoses, treatments given, recommendations and prescriptions, the reactions of your pet and follow up visit requirements
  • Should an urgent decision by you be needed during the visit I will ring you on an agreed telephone number to consult with you
  • Once the appointment is over I will collect any required medicines/treatments
  • On returning your pet to its home I will settle him/her and make him/her as comfortable as possible and provide some well deserved fuss for a while
  • I´ll then complete a visit report detailing what happened during the visit, how to administer any required treatment (including dosage and frequency) and any follow up visit requirements
  • before leaving I´ll check that all your doors and windows are securely closed,
  • Later, when you are available, I will call you to explain everything from the visit that might be too complicated to convey in a simple visit report. 
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    My DOG AND PUPPY TRAINING SERVICE is intended to assist you with dealing with any behavioural problems you might be experiencing with your Dog or Puppy. Dependant upon the type and severity of problems you are experiencing I can provide a one-off visit of 60 minutes or a 60 minute session each week. More than one session a week can be provided but this may be too much for your dog or puppy to take and for you and him to practice the techniques we have discussed. I mainly use 'clicker' training to give a positive experience to the dogs/puppies and do not recommend the use of choke collars or rope collars as I believe these can be very stressful for dogs. What I do during my visit is:
    • chat to you to find out the sort of problem(s) you are experiencing and observe your dog(s)
  • assuming that I believe I may be able to help you with the problem(s) I will work with you and your family to find the best solution we can to the problem(s) you are experiencing
  • I will work with you in your house and out in the open with a clicker trainer
  • I will advise were I can and suggest ideas that may be good for you and your dog/puppy in the long run
  • before the end of the session there will always be time for a little fun and a play so that they know they did well and you are happy with their progress
  • At the end of each session I will write a short report saying how it went and what I think you should try going forward.
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      My CAT BEHAVIOURAL PROBLEMS SERVICE is intended to try to help you deal with any behavioural problems you might be experiencing with your cat(s). Dependant upon the type and severity of problems you are experiencing I can provide a one-off visit of 30 minutes or a 30 minute session each week.

    What I will do during my visit is:

    • chat to you to find out the sort of problem(s) you are experiencing and observe your cat(s)
    • if I believe I may be able to help you with the problem(s) you are experiencing I will work with you and your family to find the best solution we can
    • At the end of each session I will write a short report saying how it went and what I think you should try going forward.

    I have had my fair share of cats in the past, all with very different characteristics. At the moment my cats at home have a good mix of characters: a stroppy, bossy female, a male who is a real gentleman and extremely soft, and a hyperactive female. Hard to believe I know but all three are happy and work well together. Initially it took some time to settle them but they are now very happy and living in purrfick harmony.

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    My EMERGENCY PET VISITING SERVICE is designed to provide existing clients with peace of mind, should an unexpected illness, accident, meeting or travel problem delay their return home, through knowing that a single phone call can take care of the well being of their dog(s), cat(s) and other pet(s) until they are able to return home.

    To be able to use this service I must hold a copy of your key(s), have a completed House Information Form and have met your pets. On receipt of a phone call from you I will, as soon as possible :
    • return to my base to collect your keys and house & pet information
    • visit your home where I'll carry out the security checks inside your house that you have requested
    • I´ll check to make sure that your pets are safe and well
  • I'll feed your pets (if requested) and give some well deserved fuss time
  • Depending upon the time of day/night I´ll let dogs out for a break in the garden (if allowed by you) or I´ll take them for a short 5-10 minute walk on their leads
  • After the exercise period I 'll deal with any little messages before making sure your pets have clean water
  • finally I'll make sure your pets are happy, then
  • before leaving I´ll
    • write you a visit report
    • check that all your doors and windows are securely closed,
    • place your post neatly in the agreed place.
    • tidy and clean the kitchen/utility room areas used for dealing with your pet's bowls.
    • draw curtains and switch on lights according to your instructions
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    My KEY HOLDING SERVICE is available to clients and enables me to deliver all the pet care services that require access to your home during your absence. In addition, should you get locked out of your home for any reason, holding a copy of your key(s) means that I can meet you (or an authorised member of your household) at your home to LET YOU IN and means that I can provide an EMERGENCY POP IN SERVICE if you have been unexpectedly delayed, been involved in an accident or taken ill. Whilst in my care, your keys will be used only for the purposes of delivering said services, they will be fully insured and will be safeguarded in a manner consistent with that of the professional pet/home service industry in order to offer reasonable protection to Clients in the event of loss or theft of keys. Upon receipt of a copy of your key(s) the key(s) will be tagged and coded before being stored in a locked key cabinet. At no time will your name or address be attached to your key(s). The code on the key tag will be cross referenced to your service agreement number only within a secure computer database that requires a strong password to access it. Details of your service agreements will be stored in a completely separate secure computer database that also requires a (different) strong password to access it. Your keys will only leave the locked key cabinet when they are being used to deliver a previously agreed service at your home.

    On completion of the delivery of the prearranged service your keys will be returned to the locked key cabinet.

    Each time a key is taken out of / returned to the locked key cabinet an entry will be made in the key cabinet usage log.

    ******************************** My LOST KEY LET-IN SERVICE does exactly what its name implies. If you are unfortunate enough to lose your house keys and become locked out from your house, one call to me and, as soon as possible, I will retreive your keys from our locked key cabinet and will meet you, or a previously authorised member of your hosehold, at your property to let you in. The service operates on a reasonable endeavours basis so should you call I will agree with you a time to meet that is the soonest I can make, bearing in mind that I may be away from base when I receive your call and that I will have to return there before I can meet you.

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    Please note : Under no circumstance will I leave your key(s) inside your home on completion of a period of service delivery. Once you are home and happily reunited with your furry friends I will return your keys to you as agreed.